Privacy policy

Personal Data Protection

At Penzión Grand, we place great emphasis on protecting your personal data. This page provides information about the data we collect, how we use it, and your rights regarding personal data protection.

Data Collected

When using our contact forms on the penziongrand.sk website, we may collect the following personal data:

  • First and last name
  • Email address
  • Phone number
  • Date of stay
  • Number of people
  • Message or special requests

This data is necessary to ensure our services and effective communication with you.

Purpose of Data Processing

We process your personal data for the following purposes:

  • Processing and confirming your reservations
  • Providing information about our services and responding to your inquiries
  • Improving our services based on your feedback
  • Fulfilling our legal obligations

Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

  • Consent: By filling out the contact form, you consent to the processing of your personal data for the stated purposes.
  • Performance of a contract: Data processing is necessary for the performance of the contract we enter into with you when you make a reservation.

Data Protection and Storage

We store your personal data in a secure environment and protect it from unauthorized access, misuse, or loss. We retain the data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Data Sharing

We do not share your personal data with third parties, except when necessary to fulfill our obligations (e.g., IT service providers) or when required by law.

Your Rights

In connection with personal data protection, you have the following rights:

  • Right to access data: You have the right to know what personal data we collect about you and how we process it.
  • Right to data correction: You have the right to request the correction of inaccurate or incomplete data.
  • Right to data deletion: You have the right to request the deletion of your personal data if it is no longer needed for the purposes for which it was collected.
  • Right to restrict processing: You have the right to request the restriction of the processing of your personal data.
  • Right to data portability: You have the right to obtain your personal data in a structured, commonly used, and machine-readable format.
  • Right to object to processing: You have the right to object to the processing of your personal data based on our legitimate interests.

Contact

If you have any questions or requests regarding personal data protection, you can contact us at:

Penzión Grand
Email: info@penziongrand.sk
Phone: +421 123 456 789

Changes to This Policy

This personal data protection policy may be updated occasionally. Any changes will be posted on this page.

Effective Date: July 1, 2024